European Freight Coordinator

Location: Cannock
Job Type: Full-time
Working Hours: Monday to Friday, 09:00 – 17:30 (with a 1-hour lunch break); additional hours may be required depending on business needs

Join a well-established logistics provider as a European Freight Coordinator. This role is ideal for someone with experience in European road and sea freight operations who thrives in a fast-paced environment and is committed to delivering exceptional service.

Day-to-day of the role:

Coordinate groupage, part-load, and full-load road freight movements across Europe, including UK imports/exports and cross-trade within the EU.
Manage short sea FCL shipments to and from the UK.
Act as the main point of contact for customers and suppliers, ensuring clear and timely communication.
Oversee the full shipment lifecycle—from collection to final delivery—ensuring all customer expectations are met.
Prepare and issue accurate, competitive quotations while maintaining profitability and meeting transit time requirements.
Follow up on quotations to convert opportunities into bookings.
Accurately input all shipment data, revenue, and costs into the internal transport management system.
Collaborate with the customs team to ensure timely and compliant customs documentation.
Generate sales invoices promptly and assist with resolving any account queries.
Work closely with colleagues to meet team targets and deadlines.

Required Skills & Qualifications:

Previous experience in European freight forwarding (road and/or sea).
Strong organisational and communication skills.
Ability to manage multiple shipments and priorities effectively.
Familiarity with freight management systems (experience with Verso Waves is a plus).
A customer-focused mindset with a commitment to service excellence.

Benefits:

Competitive salary and benefits package.
Opportunities for professional growth and development.
Dynamic and supportive team environment.

To apply for the European Freight Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.